Privacy policy

Last updated: 18 October 2026

1. Who we are

Aapeet is run by Ruditech Private Limited (CIN U62020TN2026PTC195328), registered office at 21/2, Nallamur To, Kolliyankunam Salai, Kiledayalam, Tindivanam, Villupuram 604302, Tamil Nadu. We decide how the personal data collected through Aapeet is used, and we are responsible for it under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Privacy questions: support@aapeet.com. Grievance officer: A Ruthresh, Managing Director (details in section 12).

2. What we collect

Customers:

• Name, phone number and email.
• Delivery address, only for delivery orders.
• Bookings, orders, returns and the products you looked at or saved.
• Reviews and ratings you write.
• Approximate location, only if you allow it, to show shops near you.

Shops:

• Owner and staff names, phone numbers and emails.
• Business details: shop name and address, business type, PAN, GST number (if registered) and registration documents.
• Bank account or UPI details for settlements.
• Product listings, photos, prices and stock.

Automatically: device type, app version, IP address and basic usage and error logs, to keep the service working and safe. This website does not use advertising or tracking cookies.

3. Payment security

All payments are processed securely through a third-party payment gateway, Razorpay. Card, UPI and bank details are entered on Razorpay’s secure page. We do not store your credit or debit card numbers, UPI PINs, OTPs or net banking passwords on our servers. We receive only the payment status, amount and a reference number.

4. Why we use it

We use your data based on your consent, or because it is needed to give you the service you asked for, or because the law requires it.

5. Who we share it with

• The shop you book or buy from: your name, phone number, booking or order details, and delivery address for delivery orders.
• Razorpay: to process payments and refunds.
• Our bank: shop bank details, to pay shops what is due to them.
• Service providers: cloud hosting, SMS, WhatsApp and email providers, who may use the data only to run Aapeet for us.
• Authorities: where the law requires it, or to protect someone’s safety.

We do not sell your personal data.

6. Where it is stored

Data is stored with reputable cloud providers. Some of them, such as our website host, may process data outside India. They are bound to protect it to the standard of this policy, and we follow any limits the Government of India sets on transfers.

7. How long we keep it

• Account data: while your account is open, and up to 1 year after you close it.
• Booking, order and payment records: 8 years, as required for tax and accounting records.
• Usage and error logs: up to 1 year.
• Consent for offers: until you withdraw it.

After that, we delete the data or remove anything that identifies you.

8. Your rights, and deleting your data

You can:

• ask what personal data we hold about you and how we use it,
• ask us to correct or update it,
• ask us to delete your account and data,
• withdraw consent for optional uses such as offers,
• name someone to use these rights for you if you die or cannot act,
• complain to our grievance officer, and then to the Data Protection Board of India.

To delete your data, use “Delete account” in the app, or email support@aapeet.com from your registered phone or email with the subject “Delete my data”. We confirm within 48 hours and complete it within 30 days, except records the law requires us to keep (section 7).

9. Children

Aapeet is meant for adults. Accounts are for people aged 18 and over. We do not knowingly collect data from children without a parent’s consent, and we do not track children or show them targeted ads.

10. Security

We use encrypted connections (HTTPS), access controls and access logs. Only staff who need your data can see it. If a breach is likely to affect you, we will tell you and the authorities as the law requires.

11. Shops that receive customer data

Shops that receive customer data through Aapeet must use it only for that sale and its service, market only to customers who agree, keep it safe, and tell us of any breach within 24 hours.

12. Complaints and grievance officer

• Name: A Ruthresh, Managing Director, Ruditech Private Limited
• Address: 21/2, Nallamur To, Kolliyankunam Salai, Kiledayalam, Tindivanam, Villupuram 604302, Tamil Nadu
• Email: contact@ruditech.com
• Phone: +91 99529 40928

We acknowledge within 48 hours and resolve within one month.

13. Changes

We may update this policy. The date at the top shows the latest version. We tell you in the app or by email before important changes.